Welcome to The Birches Medical Centre

IMPORTANT MESSAGE: We are moving to a new clinical system.

Online services will not be available from 6/6/22 to 24/06/22.  Please order & collect prescriptions from the practice during this time.

The practice will be running an 'URGENT ONLY' service from 13/6/22 to 24/06/22. We will be in the process of switching to our new clinical system.  There will be a lot of back ground work & training.  Urgent requests will be dealt with during this time but you can still obtain advice from NHS111. Most pharmacies & opticians can provide clinical advice.

*** For life threatening emergencies please dial 999. For clinical advice call 111 ***

We are sorry for any disruption this may cause during this time. 

Our new clinical system will enhance our service to you and we look forward to brining you the benefits in the near future.

Please be patient with our staff during this transitional period. 

Thank you for your continued support and understanding.

Kind regards all the Doctors, Nurses & Admin staff.

-----------------------------------------------------------------------

The practice is now offering a new online service Please download https://www.mygp.com/  

 E-MAIL ADDRESS:   buccg.birches.enquiries@nhs.net

------------------------------------------------------------------------------

Throughout the pandemic The Birches Medical Centre has remained open. 

The way in which consultations have been undertaken has changed, to protect the GP staff & other patients who need to attend the surgery.  

All GP Surgeries have adopted telephone, e-consultations & video conultations to provide remote consultations. 

Where necessary, if technology has not provided a resolution we have invited patients to the practice to further assess their condition in a Covid safe enviroment.

The practice is offering face to face appointments.

We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients.

As well as a source of information about our Practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services and further develop the website to make it a more useful, practical application for our patients.

We have also included our Privacy Statement.  In order to provide for your care, we need to collect and keep information about you and your health on our records.  The privacy statement explains how we do this in greater detail.        Privacy Statement

We belong to a Primary Care Network.  A primary care network consists of a group of general practices working together with a range of local providers across primary care, community services, social care and the voluntary sector.  We aim to offer more personalised, coordinated health and social are to the local population.  You can find out more on the NHS England website at www.england.nhs.uk/pcn

We welcome your comments about the service we provide. Please complete our Friend and Family test which is located under the 'Have Your Say' section.

If you would like to take part in our patient participation group please contact the practice by telephone or email. buccg.birches.enquiries@nhs.net